My interaction with the SAS Airlines Reykjavík Office was quite remarkable, and I felt obliged to express my gratitude. I was welcomed with smiles and true friendliness as soon as I came in. The personnel were very accommodating, understanding, and focused on my trip requirements. The individual I dealt with took the time to professionally and thoroughly answer my queries about my booking and baggage allowance, which put me at ease.
The way they handled my request for a rebooking was what most impressed me. My flight had to be rescheduled due to an unforeseen change in arrangements. Everything was handled quickly and painlessly by the staff at the Reykjavík Office, preventing me from experiencing needless stress. Insightful travel advice for my destination was also given, and I felt like they truly cared.
SAS Airlines' high standards are reflected in the staff's professionalism, politeness, and attention to detail. Customer satisfaction is obviously a primary concern here. My faith in SAS has grown as a result of this experience, and I am eager to fly with them once more. Bravo for the excellent service provided by the Reykjavík Office!
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